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 The only official appreciation society dedicated to Patrick McGoohans' cult sixties TV series "THE PRISONER"
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| JOIN SIX OF ONE, BUY MERCHANDISE OR REGISTER FOR EVENTS USING YOUR CREDIT CARD AND PAYPAL |
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FREQUENTLY ASKED QUESTIONS 1. Who are PayPal? 2. Why do you use them instead of accepting payments directly? 3. Are payments made through PayPal safe? 4. Will it cost extra to pay via PayPal? 5. Why do I need to open an account with PayPal? 6. Should I close my PayPal account as soon as I have made the transaction? 7. How do I know my order has been processed? 8. My internet link went down during the registration process. Will my order have gone through? 9. I sometimes see that Paypal accounts are "unverified". What does this mean? 10. When joining Six of One, why do I need to specify a separate "joint name"? 11. After I have paid through PayPal, I get an email asking me to activate my account. Why? 12. The PayPal system won't let me go through with the transaction. Why? 1. Who are Paypal? PayPal lets anyone with an email address to securely, conveniently, and cost-effectively send and receive payments online. Their network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. They have over 25 million registered users, including more than 3 million business accounts. PayPal was recently acquired by eBay, and is located in Mountain View, California. PayPal is the 2002 SIIA Codie Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites." 2. Why do you use them instead of accepting payments directly? Six Of One isn't a business, it's a subscription-based society without an income in the usual sense of the word and a merchant account which is essential to offering direct credit card facilities therefore isn't appropriate. PayPal exists to provide indirect credit card facilities to online merchants, individuals and others currently underserved by traditional payment mechanisms and therefore is an ideal solution to the problem. 3. Are payments made through PayPal safe? PayPal uses one of the strongest methods of encryption in the busines. All payments are made securely and privately and only through PayPal. Neither Six Of One nor anyone else will be given your credit card details or your PayPal password, all of this remains private between yourself and PayPal. Six of One are only advised that you have made a payment to us, what that payment was for, and what your mailing address is. Please note that you should never give your password to anyone outside the secure-server transactions. Neither PayPal nor Six of One will ever ask for it. Please report any suspected scams direct to PayPal security. PayPal is not directly connected to Six of One and, with all the best will in the world, we cannot accept any responsibility or direct involvement in transactions which are personal to PayPal users. 4. Will it cost extra to pay via PayPal? No. There are no extra or hidden costs when paying via PayPal. Obviously though, you may incur charges from your credit card company for this purchase just as you would with any other credit card purchase. 5. Why do I need to open an account with PayPal first? This is mainly for your own security and is a common practice in just about all internet transactions done with reputable companies. By opening an account you create a unique identity complete with a password known only to you and PayPal. Opening the account is fast, free, once-only and doesn't commit you to anything, it merely ensures that, when you use their services, PayPal knows that it's you. Think of it as a key. A great many people across the world already have a PayPal account and use it for Ebay auction payments or purchasing goods and services from individuals or companies who are otherwise too small to accept credit cards directly. Note that if you already have an account, you don't need to open another one to deal with Six of One, just log on to the PayPal site with your usual access name and password. 6. Should I close my PayPal account as soon as I have made the transaction? Your PayPal account can be closed or left open, it's up to you. PayPal is separate to Six Of One, your account is with them and we never see those details. You can use your PayPal account for many other purposes, eg: bidding on auction sites such as Ebay, and there are advantages to you in leaving it open but the choice is entirely yours. 7. How do I know my order has been processed? The PayPal website will indicate that your transaction concluded satisfactorily and you will receive a separate email from PayPal confirming the transaction. You can, if you wish, double-check that things are OK via your PayPal account profile which is accessed from the PayPal main page. This will show the payment you have just made. Please remember that all transactions are private between yourself and PayPal. Six of One are only informed that a transaction has taken place and are not privy to your credit card or PayPal account details. 8. My internet link went down during the registration process. Will my order have gone through? Unless you have clicked the final button to confirm your payment, then the transaction will not have been completed and your credit card will not have been debited. It's the nature of the internet that dropouts occur and unfortunately these are outside the control of either Six of One or PayPal. However, nothing has been lost, apart from a little time, and we can only suggest you try again. If you are at all worried about being charged twice, please feel free to check your PayPal account profile as described in the question above. 9. I sometimes see that Paypal accounts are "unverified". What does this mean? It doesn't mean that anything is wrong, it simply means that there is no credit card attached to a particular account. PayPal encourages people to register a credit card with them as a means of positive identification, for added security and as a way of confirming (or 'verifying') the users address. For businesses and heavy users of the PayPal services it has advantages, but for simple transactions such as the ones involved here, it is unnecessary. If you have opened an account simply to pay for something, then you have just used your credit card, not registered it and your account will therefore be listed as "unverified". This has no practical significance in this instance because, for example, you are unlikely to give a false address if you have bought something for delivery to your home. 10. When joining Six of One, why do I need to specify a separate "joint name"? Joint membership enables a member to enrol a second name so that e.g. a relative, home-sharer, partner etc can both attend our events. We do need both names to ensure that non-members do not attend Six of One events as this would be unfair to those who have paid a subscription. 11. After I have paid through PayPal, I get an email asking me to activate my account. Why? PayPal is nothing if not security conscious. This email asks you to click on a link to confirm your email address which is a way of verifying that you are the person making the transaction, not someone impersonating you from another computer. However, please be aware that you need go no further than this. Paypal would like you to take up further options - to sign up for "Expanded use" for example - but this isn't necessary unless you're intending to become a PayPal "Power User". PLEASE NOTE that these extra communications are strictly between yourself and PayPal - always read the small print. Six of One is only involved up to the point you make your payment and we do not see or initiate these extra communications in any way. 12. The PayPal system won't let me go through with the transaction. Why? If you have problems logging onto the system, or receive an error message such as "The recipient of this shopping cart link is not an approved shopping cart user. Please review your selection and try again," it usually means you have disabled "cookies" in your browser. The PayPal system requires cookies to be enabled and you need to do this via your internet browser preferences. If you find cookies objectionable, you need only reverse the procedure after you have sent your subscription payment. Six Of One has no say in this, nor do we receive any information from cookies. |
